final photos-23.jpg

TERMS & CONDITIONS

By accessing this website we assume you accept these terms and conditions in full. Do not continue to use Alfa Drinks Limited's website if you do not accept all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions and the Privacy Statement.
"Client", "You" and "Your" refers to you, the person accessing this website
and accepting the Company's terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client's needs in respect of provision of the Company's stated products, in accordance with and subject to, prevailing law of England. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

 

Placing your order

 

By visiting our website, you confirm that you are over the age of 18.
You must be over the age of 18 to purchase from our website.
You also agree to our terms and conditions and accept our privacy policy.
Goods are subject to availability.
At this moment in time, we only deliver to mainland UK.
We reserve the right to decline your order without giving you any reason before the goods are despatched.

 

Price

 

The price is set out in the order.
The price includes VAT.

Delivery charges are added at checkout.
The price of the goods may be changed by us anytime, this will never affect the price that you have  already paid.

 

Payment

 

We process all payments, including debit and credit cards, through PayPal. By placing your order, you also accept PayPals terms and conditions.

 

Delivery

 

Deliveries will be made with Royal Mail or any other courier and will usually take three (3) to five (5) working days.
Delivery will be made to the address given by you during the ordering process.
A signature is always required by the adult (over 18) who placed the order.
If the recipient is not at home, the courier will leave the delivery in their depot for collection.  
Delivery cost are added at the checkout and may vary.
We may be able to deliver ourselves if you live within our local Bournemouth delivery area, please contact us for further details through the contact form.
If you wish to place a larger order, please contact us through the contact form as we can arrange delivery using a more cost effective courier for larger quantities.

 

Returns

 

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can't offer you a refund.
You have the right to cancel your contract within 14 days after the contract has been made.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We can not accept returns if the goods are un-sealed or appear to have been tampered with.
We can not accept any item not in its original condition, that is damaged or missing parts for reasons not due to our error and any item that is returned more than 14 days after delivery.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven't received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you've done all of this and you still have not received your refund yet, please contact us at sales@tailfeatherdrinks.com.
Exchanges (if applicable)
Please inspect the goods on arrival for defects as we can not accept any returns after 14 days. We only replace items if they are defective or damaged. 
If you need to exchange it for the same item, send us an email at sales@tailfeatherdrinks.com
Send your items to: Alfa Drinks Limited, 14 Arnewood Road, Bournemouth, BH6 5DG, United Kingdom.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.

 

Miscellaneous

 

Unless otherwise stated, Alfa Drinks Limited own the intellectual property rights for all material on Alfa Drinks Limited. All intellectual property rights are reserved. You may view and/or print pages from http://www.tailfeatherdrinks.com for your own personal use subject to restrictions set in these terms and conditions.
You must not:
Republish material from http://www.tailfeatherdrinks.com
Sell, rent or sub-license material from http://www.tailfeatherdrinks.com
Reproduce, duplicate or copy material from http://www.tailfeatherdrinks.com
Redistribute content from Alfa Drinks Limited (unless content is specifically made for redistribution).
The company shall have no liability for any damage or loss resulting from viruses, Trojan horses, worms or any other malicious code.
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:
limit or exclude our or your liability for death or personal injury resulting from negligence;
limit or exclude our or your liability for fraud or fraudulent misrepresentation;
limit any of our or your liabilities in any way that is not permitted under applicable law; or
exclude any of our or your liabilities that may not be excluded under applicable law.
To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
These terms and conditions are subject to the laws of England.
The company site is owned and operated by Alfa Drinks Limited, company number 10876798.